At PureYarns, we strive to provide our customers with high-quality products. If you are not completely satisfied with your purchase, we offer an exchange policy as outlined below.

Exchange Policy

• Customers can raise an exchange request within 24-48 hours of delivery from the My Orders section on the website.
• A delivery executive will pick up the item within 7 working days.
• A proper unboxing video is mandatory in case of a damaged product or size exchange.
• The replacement item will be shipped to the original address. All tags should be intact on the piece.
• No exchange on sale or discounted products.

Refund Policy

No refunds are offered once the product is purchased. Please ensure that you are fully satisfied with the product before making a purchase.

Contact Us

If you have any questions or need assistance with an exchange, please contact us at:

Email: info@pureyarns.com

Phone: +91 73034 67459

Or Visit here